Sales & Lettings Administrator

We are working on behalf of a well-established and highly regarded property client to recruit a Sales & Lettings Administrator for their busy Salisbury branch. This is an exciting opportunity for a proactive and organised Sales & Lettings Administrator to join a professional team and play a key role in supporting both sales and lettings operations.

As a Sales & Lettings Administrator, you will be at the heart of the branch, ensuring smooth day-to-day administration while delivering exceptional customer service to clients, landlords, tenants, buyers and vendors. The successful candidate will thrive in a fast-paced environment and take pride in maintaining high standards across all aspects of the role.This position is ideal for someone with strong administrative experience, excellent attention to detail and a genuine interest in the property sector. You will act as a first point of contact for enquiries while supporting the wider team with essential operational and compliance tasks.

Key Responsibilities

• Act as the first point of contact for all enquiries (phone, email and in-person), delivering a professional and welcoming service
• Maintain accurate and up-to-date records, databases and filing systems
• Prepare sales documentation, property details and compliance paperwork
• Support the sales team with progression by liaising with solicitors, brokers and surveyors
• Manage applicant enquiries, arrange viewings and follow up on feedback
• Ensure all sales and lettings files are compliant with current legislation and company procedures
• Process tenancy applications including referencing and preparation of agreements
• Coordinate move-ins and ensure all pre-tenancy requirements are completed
• Maintain landlord and tenant records in line with regulatory requirements
• Assist with deposit registration, renewals and end-of-tenancy administration
• Liaise with landlords, tenants and contractors in a professional and timely manner

About You

• Proven experience in an administrative role (property experience highly desirable)
• Highly organised with strong time management skills and the ability to prioritise under pressure
• Excellent communication skills with a strong customer service focus
• High level of accuracy and attention to detail
• Proficient in Microsoft Office and comfortable using CRM/property systems
• Resilient, proactive and able to work both independently and as part of a team
• Working knowledge of property legislation and compliance requirements is advantageous

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