We are looking for an experienced Receptionist to join a well-established chiropractic clinic based in Salisbury that has been looking after patients for 20 years. As the Receptionist, you will be the first person the patients meet on their Chiropractic journey and are a big part of putting them at ease when they are dealing with vulnerability and pain.
Our client offers a great range of benefits that include, Free chiropractic care, a dedicated parking space, a Christmas shutdown, holiday pay, and more.
You will be required to work 08:30 am – 6 pm on Mondays, Tuesdays, and Fridays with the flexibility to cover staff holidays and occasional sickness.
In your new role as the Receptionist, you will:
- Manage patient bookings and enquiries face to face and via telephone and email.
- Process and log payments received from patient treatments and for retail products.
- Reconcile card machine and compare to diary takings – count and record all cash takings.
- Be observant of patients not dealing well due to pain or if they are nervous for their first visit and to offer water or a cold pack.
- Maintain high standards of confidentiality and data protections for all patients.
- Participate in the monitoring of standards and performance in the clinic area, including stock check and patient surveys.
- Be responsible for retail sales and identify retail items that need re-ordering and inform directors.
- Carry out all necessary general office duties, e.g. filing, photocopying, printings, scanning, post, etc.
- Help provide support and on the job training to new and or temporary members of staff.
- Type up minutes for staff meetings.
- Wash and iron clinic tunics (onsite).
- Ensure clinic security is maintained, locking outside doors, checking windows at the end of the day.
- Proof reading GP letters.
If you are well organised, motivated and excellent interpersonal skills, we would be keen to speak with you. Please apply with your CV or call Emily on 01722 334433.