E-commerce Administrator

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We are looking for an E-commerce Administrator to work for a lovely organisation based South of Salisbury. They offer a fantastic work environment with friendly dedicated staff, as well as free parking, additional holiday days.

As the E-Commerce Administrator, you will be processing orders, assisting with packing, adding postage and arranging couriers so the ideal person would want a varied proactive job that involves light packing.

Responsibilities:

  • Processing orders made through our online shop, as well as phone and post orders.
  • To download, pack and post all orders received via our website.
  • Update our central database with customer information.
  • Deal with customer queries via email and telephone.
  • Maintain adequate stock levels using the stock spreadsheet, assist with ordering of additional stock.
  • Carry out regular stock takes.
  • Provide sales/stock statistics when required.
  • Provide administrative support to the Membership department which may include filing, entering information onto the database, taking telephone calls and posting out information.

Skills and Attributes needed to become the E-commerce Administrator:

  • Proven administrative experience preferably within a customer service environment.
  • Excellent computer skills including detailed knowledge of Word and Excel.
  • Flexible and discreet professional with excellent communication skills and a confident telephone manner.
  • Extremely well-organised, methodical, and efficient, with good common sense and able to work on their own initiative.
  • Able to work as part of a team and assist others as the need arises.
Permanent
26 July 2021
Administration & Secretarial
Office Junior
Hampshire, Fordingbridge
£18-20K DOE