Customer Service Co-Ordinator

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We are recruiting for a Customer Service Co-Ordinator for our client based in Salisbury, Wiltshire. This is a Full-Time Permanent role working Monday-Friday. This is a great opportunity to join a busy team in a varied role.

On a day-to-day basis, you will be responsible for coordinating the customer service activities within the business.

As the Customer Service Co-Ordinator, you will be responsible for:

  • Identify exact customer order requirements and prepare quotations whilst ensuring follow-ups are complete.
  • Accurately enter forecasts/schedules
  • Arrange shipments for export order, ascertain freight cost using the most suitable format and raise all required documentation.
  • Co-ordinate any issues regarding customer requirements with all departments.
  • Advise customers of changes to deliveries – late/material shortage.
  • Set up new customer accounts.
  • Answering phones
  • Processing payment by credit/debit card
  • General administration such as answering phone calls, responding to emails, post, and Filing/scanning

Skills and experience required:

  • Previous experience working would be an advantage.
  • Export knowledge would be desirable.
  • Good communication skills
  • Proficient in Microsoft packages and experience using various databases.

The successful candidate will work Monday-Thursday 8:45-5 pm Friday 8:45-1 pm and receive a salary of circa £22,000 per year.

Please apply with your CV or call Loren or Sophie for more detail 01722 334433

20 April 2021
Administration & Secretarial
Wiltshire, Salisbury
Circa £22,000