Customer Service Advisor

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We are looking for a Customer Service Advisor for our client based on the outskirts of Salisbury. This is a full-time permanent position. As the Customer Service Advisor, you will be responsible for providing customers with the highest level of customer service whilst optimising sales where possible.

Duties and responsibilities:

  • Answer phone calls, emails and fax enquiries from retail and trade Customers.
  • Serve counter Customers
  • Provide sales and technical support on products to customers.
  • Provide customers with information such as stock availability, pricing and lead times.
  • optimise “add-on” product sales.
  • Accurately input Customer orders onto the computer system and take payment as necessary.
  • Advise Customers on the Product Return procedure.
  • Speedily process Returns in a fair and reasonable manner

Skills and Experience:

  • Previous experience working in an office environment
  • Experience or knowledge of the motor industry would be beneficial
  • Excellent verbal and written communication skills
  • Confidence selling face to face or over the phone

In return, you will receive a salary of £20,000 – 22,000 per annum depending on experience.

Send us a copy of your CV via the apply button or give Loren a call for more information on 01722 334433

Permanent
21 October 2019
Administration & Secretarial
Administrator
Wiltshire, Salisbury
20,000 - 22,000