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Are you looking to expand your skill set in Professional Services? We are looking for an Administrator to join a well-established Estate Agents based in Kensington who sell high-end residential homes. The Administrator position is a dual role, supporting the Head of London Residential Sales and the sales team as well as supporting the Head of the National Country House Department. You will also be based across two Agencies in Kensington and Chelsea.

As the Administrator for the Head of London Residential Sales, you will:

  • Manage the KYC and anti-money laundering processes as required by the group, liaising with the internal onboarding and compliance teams where necessary.
  • Prepare property brochures.
  • Manage the invoicing process for the Team.
  • Complete the registration of new buyers.
  • Keep window cards/brochure displays/office systems up to date.
  • Liaise with potential buyers and arrange viewings/manage diaries.
  • Maintain client files and the Residential client database.
  • Assist with invoicing and debt collection ensuring that invoices are paid in a timely manner and debt is kept to a minimum.
  • Where required establish and maintain trusted relationships with our clients to facilitate and accelerate the on-boarding processes.
  • Implement strategies for continuous improvement of business processes and increased efficiency.
  • Complete any other ad-hoc administrative duties as required by the team.

Responsibilities for the Head of the National Country House Department will include:

  • Drafting client correspondence including pitch reports, letters, and other general correspondence.
  • Diary management and email management.
  • Organising and scheduling internal and external meetings.
  • Oversee social media accounts including LinkedIn and Instagram.
  • Organising travel arrangements.
  • Processing expense claims.

The successful candidate will ideally have the following experience:

  • Ability to prioritise and co-ordinate tasks efficiently ensuring all deadlines are met.
  • Demonstrate experience in supporting a team of professional fee earners.
  • Excellent IT skills and experience using KYC systems or similar.
  • A strong communicator, both verbally and written.
  • Ability to establish and maintain effective working relationships with colleagues at all levels.
  • Interpretation of policies and procedures associated with AML regulations.
  • Undertaking client due diligence, including completing independent searches and sanction checks.
  • Accurate and exceptional attention to detail.

We would also be keen to speak with you if you have a positive working attitude and take a proactive approach to administration to ensure efficiencies in processes are made.

Please apply with your CV or call Emily on 01722 334433.

Please note: This role is working in the office on a full-time basis.

2 April 2024
London, West London
£27,000 - £30,000 DOE